Listen Labs
AI research platform that recruits participants, runs moderated interviews, and turns findings into reports in hours.
Listen Labs
AI customer research in hours, not weeks
What is Listen Labs?
How to use Listen Labs?
- 1Create a study and define your research question.
- 2Use the AI to draft or refine your discussion guide.
- 3Choose participants from Listen’s network or connect your own source.
- 4Run AI-moderated interviews across video, audio, text, or multiple languages.
- 5Review the delivered report with themes, highlights, and shareable outputs.
Listen Labs Key Features
- AI-moderated customer interviews
- Participant recruiting from a large global panel
- Auto-generated discussion guides
- Insight reports with key themes and takeaways
- Highlight reels and slide deck outputs
- Support for video, audio, text, and multilingual research
- Brand tracking, usability testing, concept testing, and journey mapping
Listen Labs Use Cases
- Customer research and interviews
- Brand perception tracking
- Usability testing
- Concept and prototype testing
- Creative and messaging testing
- Multi-market segmentation
- Consumer journey mapping
- Due diligence and hypothesis testing
Listen Labs Pricing & Free Credits
Listen Labs currently operates on a Free, Free Trial, Custom Pricing model.
Listen Labs Pros & Cons
Pros
- Speeds up research from weeks to hours
- Handles recruiting, interviewing, and reporting in one platform
- Supports many research use cases and languages
- Produces executive-ready outputs like reports and slide decks
- Trusted by recognizable brands and enterprise teams
Cons
- Pricing details are not publicly listed
- Best fit may depend on research workflows and sample access needs
- AI-moderated interviews may not replace every type of live qualitative study
What is Listen Labs best for?
- Consumer insights teams
- UX researchers
- Brand marketers
- Product managers
- Agencies
- Investors
Listen Labs FAQ
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