Chaport
Chaport is a customer messaging platform for live chat, chatbots, multichannel support, and a knowledge base.
Chaport
Live chat, chatbots, and omnichannel support in one app
What is Chaport?
How to use Chaport?
- 1Sign up for a Chaport account.
- 2Add the live chat widget to your website or use Chaport without the widget.
- 3Connect channels such as email, Facebook, Telegram, or Viber.
- 4Set up chatbots, auto-invitations, saved replies, and widget customization.
- 5Create a knowledge base and FAQ bot to support self-service.
- 6Use the app on web, desktop, or mobile to reply and track conversations.
Chaport Key Features
- Live chat widget
- Chatbots
- Multi-channel inbox
- Knowledge base
- Saved replies
- Auto-invitations
- Typing insights
- Customer profiles
- Group chats
- File sharing
- Widget customization
- Multilingual widget
- Reports and analytics
- Mobile and desktop apps
- Integrations and API
Chaport Use Cases
- Customer support messaging
- Sales lead capture and qualification
- Automated FAQ handling
- Omnichannel customer communication
- Team collaboration on chats
- Self-service knowledge base support
Chaport Pricing & Free Credits
Chaport currently operates on a Free, Free Trial, Paid model.
Chaport Pros & Cons
Pros
- Combines live chat, chatbots, and multichannel messaging
- Simple interface with strong review ratings
- Includes knowledge base and FAQ automation
- Works across web, desktop, and mobile apps
- Supports integrations and API access
Cons
- Pricing details are not shown on the homepage
- Best fit for support and sales teams rather than general-purpose chat
What is Chaport best for?
- Small and mid-sized businesses
- Support teams
- Sales teams
- Teams needing omnichannel customer messaging
- Businesses that want live chat plus chatbots
Chaport FAQ
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