Best Free AI Customer Service tools

Dialpad is an AI-powered contact center and communications platform for customer service, sales, and internal collaboration.

Gorgias is an ecommerce helpdesk and AI agent platform that unifies support channels and helps brands drive sales from customer conversations.

Intercom is an AI-powered helpdesk and customer service platform with Fin, an integrated AI agent, plus tools for human support teams.

Pylon is an AI-native B2B support platform that unifies omnichannel support, AI agents, and account intelligence for faster resolution.

PyjamaHR is an AI-powered applicant tracking and recruitment platform for sourcing, screening, scheduling, and collaborating on hires faster.

Sintra AI provides role-based AI employees that automate business tasks across marketing, support, sales, and operations.

Firstup is an enterprise communication platform that helps organizations deliver targeted, measurable employee communications across channels.

Dover provides fractional recruiters, a free ATS, and startup hiring tools to help teams hire faster.

Omnichat is an AI-native omnichannel customer experience platform for marketing, sales, and support across messaging channels.

Voiceflow is a no-code platform for building, testing, and deploying AI chat and voice agents for customer support and other workflows.

Gupshup.ai provides autonomous AI agents and conversational automation for sales, marketing, and customer support across messaging channels.

Helpjuice is an AI-powered knowledge base platform for creating searchable help docs, SOPs, and internal knowledge hubs.

Canny is an AI-powered customer feedback platform that helps teams collect, organize, prioritize, and act on product feedback.

Convoso is an AI-powered call center software and dialer platform for outbound and inbound sales teams focused on contact rates, compliance, and automation.

Missive is an inbox collaboration platform that helps teams manage email, tasks, and internal discussion in one shared workspace.

Notbot is a WhatsApp automation platform for chatbots, broadcasts, CRM, team inboxes, and workflow automation.

Re:amaze is an AI-powered customer service platform for eCommerce and online businesses, combining helpdesk, chat, knowledge base, and automation.

JustCall is an AI communication platform for sales and support teams that unifies calling, messaging, routing, and automation.

Kapture CX is an AI-powered customer experience platform for automating support, ticketing, analytics, and employee service across channels.

DocsBot is an AI agent platform for training support, sales, and internal knowledge bots on your own content.

Callbell is a multi-agent messaging CRM for managing sales and support across WhatsApp, Messenger, Instagram, and Telegram.

Tidio is an AI customer service and live chat platform that helps businesses automate support, answer questions, and manage conversations across channels.

GitBook is a documentation platform for building, managing, and publishing AI-ready product docs and help centers.

eesel AI lets teams hire AI teammates for support, writing, and operations inside the apps they already use.

AiSensy is an official WhatsApp Business API platform for broadcasting, automating, and managing customer engagement and sales.

Freed is an AI medical scribe and clinician assistant that turns patient conversations into notes, codes, and visit support.

Polsia is an AI company operator that claims to plan, build, market, and support your business as a first employee.

Atera is an autonomous IT management platform with RMM, ticketing, patching, and AI agents for enterprise IT and MSPs.

Seismic is a sales enablement platform that helps teams manage content, coach sellers, and improve revenue performance.

Dooray! is a Korean business collaboration suite for messaging, projects, mail, meetings, drive, and workflow tools.

Crisp is an omnichannel customer support platform with AI agents, shared inbox, knowledge base, CRM, and analytics.

Respond.io is an AI-powered customer conversation management platform that unifies chats, calls, and emails for sales, support, and lead management.

Chaport is a customer messaging platform for live chat, chatbots, multichannel support, and a knowledge base.

AI and AR solutions for beauty, skincare, fashion, and accessories, including virtual try-on, skin analysis, and brand-ready APIs.

Intercom is an AI-powered customer service platform that combines automated support, human agents, and shared customer context in one helpdesk.

Klaviyo is an autonomous B2C CRM for AI-driven email, SMS, and service automation.

tawk.to is a free live chat, ticketing, and knowledge base platform for communicating with website visitors in real time.

Vapi is an API-first platform for building, testing, and deploying advanced voice AI agents at enterprise scale.

HubSpot is an agentic customer platform that combines CRM, marketing, sales, service, content, data, and AI tools for growing businesses.

ElevenLabs is an AI audio platform for text-to-speech, voice cloning, dubbing, speech-to-text, music, and voice agents.